Who we are
Suggested text: Our website address is: http://livu.one.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
We are committed to safeguarding the privacy of our service users.
This policy applies where we act as a data controller with respect to the personal data of our service users; in other words, where we determine the purposes and means of processing personal data.
By using our service, you consent to the transmission of personal data as specified in this policy.
How We Use Your Personal Data
Profile Data
We may process information included in your personal profile on our service (“profile data”). This data may include your name, age, email address, profile picture, and other information you authorize us to collect. For authentication and account creation, we may use external services like Google Login or Facebook Login, requesting access to specific data such as your name, email, and profile picture to streamline registration.
We do not access or collect additional personal data from these platforms beyond what is outlined in this policy. The profile data is processed to enable and monitor your use of our service.
Usage Data
We may process data about your use of our service (“usage data”). Usage data may include your IP address, geographic location (limited to country and state), browser type and version, operating system, referral source, length of visit, page views, and navigation paths. This data is collected via our analytics tracking system to analyze usage patterns and improve our service.
The legal basis for this processing is your consent (as manifested by your use of our service) and our legitimate interests in enhancing our service.
Enquiry Data
We may process data contained in any inquiries you submit to us regarding our services (“enquiry data”). This data is processed to respond to your inquiries and promote relevant offerings.
Communication and Correspondence Data
We may process information from communications sent via our service (“correspondence data”). This may include message content, metadata, and related information. The data is processed to facilitate communication and ensure proper record-keeping for service improvement.
Transaction Data
We may process data related to purchases or transactions made through our service (“transaction data”). This data may include your contact details, payment information, and transaction details. The purpose is to deliver purchased services and maintain proper financial records.
Client Data
We may collect information about your device, browser, and operating system (“client data”) to enhance the user experience and improve service administration. This includes data like device manufacturer, browser version, and IP address.
Message and Communication Data
We may process information about text messages or video communications sent through our platform (“message data” and “communication data”). This data is used to facilitate communication, monitor service performance, and address complaints or inappropriate behavior.
Ban and Complaint Data
We may process information related to bans or complaints (“ban data” and “complaint data”) to enforce our terms of service. Ban data may include images of video frames reported by users or flagged by our system for inappropriate behavior.
Log Data
Like most platforms, we process log data collected by your browser during visits to our site. This includes IP addresses, browser type and version, pages visited, and time spent on our site. This data does not include personally identifiable information.
Providing Your Personal Data to Others
- Payment Processors: We may share transaction data with payment processors (e.g., PayPal, Stripe, and Google Pay) for processing payments and handling disputes.
- Third-Party Services: External integrations, such as Google Analytics, may collect data to analyze user behavior and improve our services. For details, see their respective privacy policies.
International Transfers of Your Data
Our hosting facilities are located in the United States and Europe. Users outside these regions should be aware that their data may be processed in countries with differing privacy laws. By using our service, you consent to these data transfers.
Retaining and Deleting Personal Data
We retain personal data only as long as necessary for the purposes specified in this policy. For example:
- Profile Data: Retained while your account is active.
- Message Data: Not stored beyond transmission unless flagged for review (e.g., in the case of bans).
- Ban Data: Retained for the duration of the ban period.
You may request deletion of your data by contacting us, except where retention is required by law.
Protecting Your Personal Data
We implement industry-standard security measures to protect user data, including:
- Secure data transmission via SSL.
- Secure hosting environments.
- Access restrictions for authorized personnel only.
However, no system is 100% secure. Users transmit data at their own risk. If you believe your data has been compromised, contact us immediately.
Cookies
We use cookies to enhance user experience and track site usage. Cookies are small files stored on your device, used for purposes such as authentication and analytics.
You can manage or block cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.
Your Rights
Depending on your location, you may have the following rights regarding your data:
- Request access, correction, or deletion of your data.
- Object to or restrict data processing.
- Withdraw consent at any time.
To exercise your rights, please contact us at support@livu.one.
Children’s Privacy
Livu.one is not intended for individuals under 18. We do not knowingly collect data from children. If we become aware that data from a minor has been collected, we will take steps to delete it immediately.
Amendments
This policy may be updated from time to time. Please review this page periodically to stay informed about how we protect your data.
Contact Us
For questions or concerns about this policy, contact us at support@livu.one.